Find answers to common questions about our services, process, and how we handle cases. If your question isn't answered here, please don't hesitate to contact us directly for a confidential discussion. Lorem ipsum dolor sit amet.
General Questions
What types of financial recovery cases does Prime Recovery Hub handle?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. We specialize in investigating and pursuing the recovery of funds lost to a wide range of online financial fraud, including cryptocurrency scams (fake exchanges, investment fraud), Forex trading scams, binary options fraud, and sophisticated romance scams. We also handle broader asset recovery cases involving complex disputes or hidden assets. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Is recovery of lost funds guaranteed?
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Due to the nature of online fraud, the frequent use of unregulated platforms, and the complexities of tracing digital or international transactions, recovery cannot be guaranteed. However, we commit to utilizing our full expertise, advanced tools, and strategic approach to thoroughly investigate your case and maximize the potential for a successful recovery. Duis aute irure dolor in reprehenderit.
Do you operate internationally? Can you help clients outside of the USA?
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Yes, Prime Recovery Hub operates globally. We have extensive experience assisting clients from various countries and navigating the complexities of cross-border investigations, international financial regulations, and liaising with foreign institutions and authorities.
Our Process & Fees
What is the first step to start the recovery process?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. The process begins with a free, confidential, no-obligation initial consultation. During this consultation, you can explain your situation, and we will assess the details of your case, outline potential recovery strategies, and explain our process and fee structure clearly. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
What information and documents do I need to provide?
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. To effectively assess and pursue your case, we typically require all relevant documentation you possess. This includes transaction records (bank statements, wire receipts, crypto transaction IDs), communication logs (emails, chat messages) with the fraudulent entity, account details, website addresses, and any other evidence related to the scam or asset loss. Duis aute irure dolor in reprehenderit.
How long does the recovery process usually take?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. The duration of the recovery process varies significantly depending on the complexity of the case, the type of scam, the jurisdictions involved, and the responsiveness of third parties (like banks or exchanges). Some cases may see progress in weeks, while others can take several months or longer. We provide regular updates throughout the process. Sed do eiusmod tempor incididunt.
What are your service fees? How is payment structured?
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. We operate primarily on a success-based fee model, meaning we generally charge a percentage of the recovered funds. In some complex cases requiring extensive initial investigation or specific resources, an upfront investigation fee or retainer might be discussed. Our fee structure is transparent and will be fully detailed and agreed upon during your initial consultation based on your specific situation. There are no hidden costs.
Security & Confidentiality
How do you ensure the confidentiality of my case and personal information?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Client confidentiality is paramount at Prime Recovery Hub. We adhere to strict privacy policies and data protection practices compliant with relevant regulations. All information you share with us, including personal details and case specifics, is treated with the utmost discretion and security throughout our engagement. We do not share your information with third parties without your explicit consent, except as legally required for the recovery process (e.g., disclosures to banks or authorities). Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Is it safe to share sensitive documents with you?
Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Yes, we utilize secure, encrypted methods for document transmission and storage, such as a secure client portal or encrypted email channels. We employ robust cybersecurity measures and best practices to protect all client data against unauthorized access or breaches. Duis aute irure dolor in reprehenderit.
What should I do if I'm still being contacted by the scammers?
Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. If the scammers are still contacting you, it is crucial that you cease all communication immediately. Do not respond to their messages, emails, or calls. Do not send any more money or provide any further personal or financial information. Block their phone numbers, email addresses, and social media profiles. Keep records (screenshots, emails) of their attempts to contact you, as this can be useful evidence. Inform us about these continued contacts during your consultation so we can advise on safety measures and factor it into the case.